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FREE

  • Free Wi-Fi connection in the entire hotel
  • Beach services: one parasol and two sun beds (with mattresses) per room on the beach available- only full paying adults are entitled to receive sunbeds and parasol, children, accommodated free of charge, don’t receive the above services. (Reservation of sunbeds is forbidden; There might be limited availability during some periods of the day.)
  • Pillow menu
  • In the room - safe
  • Mini bar - free of charge, daily restocked /water, soft drinks, beer/
  • Aquapark (included only for guests accommodated in family rooms)
  • Guest Relation services - taking care of all little details that matter for your stay
  • Baby cots
  • Tea and coffee making facilities in room
  • Wake up call
  • Pool and beach towels
  • Baby chair at the restaurants
  • Welcome drink on arrival
  • Luggage room
  • Pillow and top mattress menu
  • Languages spoken: Bulgarian, English, German, French, Russian
  • 24-hours Front desk & 24 hours security
  • Facilities in public areas are wheelchair accessible (except the beach location)

EXTRA CHARGE

  • Parking- (a limited number of places, with an additional payment of 20 BGN per day for the use of outdoor parking – no prior reservation)
  • Rent-a-car
  • Taxi
  • Airport transfer
  • Currency exchange
  • Doctor
  • Laundry
  • Early Check-in/ Check-out - according the capacity of the hotel
  • In-room safe
  • Baby sitting- from 4 years and with advance request
  • Baby buggies & baby phone (on request)
  • Grifid Souvenir Shop
  • Bicycle rental (when not part of the animation bicycle tour)
  • Treatments in Wellness center
  • Services in beauty salon
  • Wine selection in all restaurants
  • MICE
  • Pets are not allowed
  • Dress-code for gentlemen for dinner in a la carte restaurants (see F&B section for details)

FREE SERVICES FOR GUESTS ACCOMMODATED IN PREMIUM ROOMS

  • RITUALS bath amenities
  • Slippers and bathrobes
  • GRIFID Welcome gift on arrival
  • Capsules coffee machine (refilled daily)
  • Complimentary early check-in and late check-out upon availability
  • Privilege beach section with premier location and beach service
  • All day drinks at the Beach bar
  • Afternoon snack at the Beach club
  • Dinner in the BEACH CLUB a la carte restaurant - once per stay free access; reservation required
  • Dinner in FOOD OF BULGARIA  a la carte restaurant - (with advance reservation; one visit for stays up to 5 nights incl .; for 6 and more nights - unlimited visit with advance reservation)
  • Dedicated concierge to assist with planning vacation experience and booking spa/dinner/transfer
  • Nordic walk and adventure tour to National park of Golden sands with collocutor
  • 15% one-time discount for a procedure at the Encanto Beach Medi Spa